If you disappear on the iphone, you should not be upset and hurry to the service center - you may have to eliminate malfunctions and on your own. In some cases, it is not a hardware breakdown of the phone itself, but a software failure or feature of the settings of the apparatus. To begin with, it should be found out why the network disappears on the iPhone.
Signs of malfunction in the reception
Recognize this type of malfunction is quite easy - the inability to call clearly signals that something is wrong with the iPhone. The main signs of call problems will be as follows:
- the connection will appear, it disappears
- the network signal disappears when blocking, in the cold
- communication does not work only indoors or on the street
- no mobile internet, although the operator's network is working normally
The reasons for such a fault may have problems or operating system, no contact with a SIM card (the problem may be in the SIM card itself), hardware breakdowns. But before looking for the root cause of the fault, let out the most likely options - make sure that your phone is not "locked" under a specific foreign operator (such a nuisance often arises from those users who acquired a gadget, for example, on eBay). If the problem with the network arose exactly because of this, then not to do without the intervention of specialists to unlock (to check, simply put another SIM). You should also make sure that the "airplane" mode is not enabled, in which the network will also not work.
SIM card and no reception on Apple devices
The most simple root cause of fault is bad contact with SIM. It can be connected with an incorrect trimming card under the desired size. Also, some SIM cards are abraged and cease to work correctly. Characteristic signs:
- the network appears, it disappears
- periodically no network, nor mobile Internet
- reception suddenly disappears even during conversation
Solution options may be several. To begin with, try to get a map from the phone and just thoroughly wipe it - it happens that contacts are oxidized, because of which the reception can deteriorate or simply do not work. The second option (if the first did not help) - Replacing the SIM card on the iPhone. Before you do, it is best to check whether other sims work on your phone (obviously good).
Another possible solution solution is to reset the settings and receiving updates to your iPhone from the mobile operator, it is often help to troubleshoot network problems.
Incorrect dates and time settings
The failures of important programs and applications also cause network problems. In particular, the iPhone loses the network if the time and date is incorrectly installed. Sensors are knocked down when the phone does not use a long time or it drops. In this case, the actions algorithm will be as follows:
- connect to any wireless network.
- open the main cellular settings
- select "Date and Time"
- opposite the menu item "Automatically" move the slider to the position
- restart your iPhone
Usually after this simple procedure, problems with the network disappear - the device further works correctly and normally accepts calls. If it does not help, you can try a hard reboot of the gadget. To do this, follow a few steps:
- press and hold 10 seconds and home button
- wait until Apple's logo appears on the display
- turn on the iPhone as usual, and wait until it connects to the mobile operator network
If iPhone does not catch in the cold
Sometimes the network in the frost disappears in Apple smartphones. With this malfunction, many iPhone users are faced, but it is not always possible to decide. To reduce the negative impact, it is recommended to disable 3G. In this case, there will be a link to disappear. If even after you came home and moved your iPhone, the reception did not resume, try one of the following:
- restart iPhone
- check the settings from the cellular operator
- turn on and turn off the "Airplane" mode
- in the settings of the cellular, install the automatic network selection mode
If the solution has not been found, it is better to contact the specialists. Most likely, the frost simply became a reason for the breakdown, and the root cause lies in mechanical damage (even after falling from a small height, an antenna or a radio module malfunction may occur).
When it is better to attribute iPhone to the service
The reason that the network disappears on the iPhone, there may be a hardware breakdown. So, most often can fail the radio module (for example, after falling). Distinguish such a type of malfunction from others
If the iPhone turns off during a conversation, having a full battery charge, then look for the cause first in the system. If IOS is all right, there are problems with a hardware part of the smartphone, which usually end with a trip to the service center.
Causes of failure
Among the most common causes of the situation, when the iPhone is turned off or reboots during a conversation, service centers are called:
- errors in the operation of the system;
- failures in the work of individual applications;
- use of the phone in unsuitable weather conditions - for example, at low temperatures on the street;
- battery failure;
- processor fault and other components;
- moisture getting
- mechanical damage to the device.
Independently, the user can deal only with system failures, errors in the operation of applications and using the phone in unsuitable weather conditions. In other cases, it is recommended to contact the service center for diagnosing the device and determine the exact cause of the problem.
Elimination of system errors
Before reloading the device, reset the settings and perform other actions, make sure the battery is charged. Remember that during the conversation discharge faster. Even if at the beginning of a long conversation you had a few percent of the reserve, they could run out.
If, after switching on, you see that the battery is charged enough for the phone to work, but for some reason it got off during the conversation, try to make a hard reboot.
- Hold the POWER and HOME key simultaneously.
- Keep the buttons while the Apple logo appears on the screen: 10-15 seconds.
There is no physical HOME button on the iPhone 7 and other modern models, so the key combination has changed a bit. Power should be clamped and the POWER button and the volume key to reduce the volume. No other changes: Hold until the device restarts.
The rigid reboot is suitable for eliminating non-critical errors in the system. Do not apply it too often. If after restarting the device, the problem with spontaneous shutdown is saved, try other malfunction methods. For example, reset the settings and configure the iPhone as a new one.
Before resetting the settings and content, do not forget to make a backup of the device so as not to lose contacts, photos, messages, applications, and other personal data.
Save the backup to iCloud so that you can then restore it without connecting the phone to the computer. You can not do a complete rollback immediately, but start from reset only settings. In this case, the backup will not need.
To reset the iPhone to the factory settings:
- Open the basic IOS settings.
- Go to the "Reset" menu.
- Select "Erase Settings and Content".
When you turn on the iPhone reset, will offer to configure the device as a new or restore the system from the backup. It is recommended to first configure the phone as a new one to make sure it works without errors. After that, you can completely or partially restore the system.
When the question is why the iPhone is turned off during the conversation in the winter, the answer will be simple - wines all low temperatures, in which the charge level drops sharply. You can bring the phone to the ear with a 20% charge, and after a few minutes the device will cut down and will show 0% when turned on.
The norm for all iOS devices is from 0 to 35 ° C. In the Support section on Apple, it is indicated that at low temperatures, a temporary accelerated discharge is possible, which disappears as soon as the device enters the environment with a higher temperature. However, if this does not happen, it is worth thinking about the state of the battery - it is possible, it or other components failed or work with errors.
Hardware fault
If the battery is dramatically discharged in normal for operation, contact the service center for replacement. Special attention - to devices that work not the first year. Battery wear leads to quick discharge. You can replace the battery yourself, but you risk damage the housing and other components.
The reason that the phone is turned off in different situations, including during a conversation, there may be a processor malfunction and other components. Fortunately, this is a rare situation, but if you still come across it, then it will not be able to decide without the help of specialists. The same refers to moisture getting inside the case and mechanical damage to the phone. Without diagnostics, it is difficult to determine how serious the breakdown is, and the late repair can lead to aggravation of the consequences.
android.
Many users face a problem when phone either android tablet starts to capricious. It seems that nothing happened that could cause a malfunction, and it works not as it should.
For example, problems with the fact that it is constantly either periodically breaking or the challenge itself ends. The reason why may be:
1st: Software failure - i.e. The problem is the software failure.
2nd: Hardware failure - i.e. The problem lies in the "hardware" (that is, it is required to replace or restore the spare parts of the gadget)
However, do not rush to get upset - in 90% of cases with problems connections when calling smartphone A EY tablet and on the basis of Android is to blame software failurewhich you can completely fix on your own.
Correct the program failure:
Method 1.Pretty simple - come in "Settings", find there "Backup and Reset"in which you choose full reset Settings with deleting all data. Be careful, the use of this method is often effective, but entails the removal of all photos, contacts, passwords, music, games, video, and in general, all the information stored on your smartphone E or tablet E. Therefore, pre-save everything you need by connecting the gadget to the computer. If this method does not suit you, or if the problem is not eliminated after it, see Method 2.
Method 2.
Based on solving problems with communication and network reception telephone ov i. tablet OS based on Android by introducing additional software. Utilities controlling all processes inside gadgets. Today, there are quite a lot of them, however, the fewer functions contain an application, the greater, as a rule, it is effective. It is best to control the functions of the system, adjusts, and corrects all possible errors of settings and synchronization is small, and easy to use, the free utility for Android devices. Download the application from Google Play and see its additional options in the description. After installing the application, it remains only to run. Next, from you, in principle, nothing more needs. The application will fully take control of the device functions. (By the way, in addition to all other things, the gadget will begin to charge 20% faster, and it will also significantly increase its productivity, which will reflect on the boot speed and work of all applications, games, and the system as a whole. On average, after scanning, the system works on 50% faster.)
- In addition, it is worth cleaning the system with a normal antivirus. Best, with this task copes kaspersky Anti-Virus , download which you can. Unlike the Multi-Cleener, the "Kaspersky laboratory" software is paid, because you do not have any opportunities to install such protection, this step can be skipped ...
Method 3.
Changing the software device, or, as it is also called "Pere firmware ".This method, as a rule, requires certain skills and is solved by means of contacting the service center. To independently implement this task, you need to contact the manufacturer of your device, download the utility needs for the firmware and the firmware itself, after which reinstall it on your gadget.
If not one of the ways did not bring the results, unfortunately, you will have to contact the service center for repair and yours tablet A EY smartphone a.
A conversation (call) when calling from a smartphone or Android tablet.
The users of the cellular operator "MegaFon" may have a problem, as a result of which, with an incoming call, a few seconds the connection disappears. At the same time, update iOS to the latest version or replacement of the SIM card and even more so the iPhone replacement you will not help you.
This problem comes from MegaFon and the reason for it - HD VOICE technology. This is an audio technology that improves the quality of voice transmission, which increases the frequency range, which allows you to better recognize sounds.
To the MegaFon, there is no point in handle, in response you will get about this answer:
We apologize for such a long expectation of an expert answer and inconvenience delivered. At the moment there may indeed be the described complexity, when using iPhone devices. Work is underway to eliminate the causes of complexity. Disable HD Voice Support For a specific subscriber number is not implemented now. Thank you for your appeal.
What to do?
If you are one of those unfortunate, someone on the iPhone disappears with an incoming call, then you grieve. Solutions are only two and both of them are unpleasant.- Change the cellular operator;
- Disable 3G or put a limit on (one of two actions should help).
If you did not find an answer to your question or something did not work out, and in the comment below there is no suitable solution, ask a question through our
Articles and Lifehaki
The owners of the devices occasionally face a problem when unexpectedly and spontaneously disconnect the phone during the conversation. After that, you have to get a battery (if it is removable, if not - just do a reboot), turn on the phone and re-communicate with the interlocutor. At the same time, the charge level is sufficient for making / accepting calls and to perform other manipulations.
Causes of disconnecting the phone at the time of conversation
- Switching off can be caused by the triggering of the so-called protection mechanism, which is activated to prevent a more serious problem of component vehicles.
- The reason for the disconnection of the gadget may be a failure associated with both the device software and its technical part.
- It can also happen as a result of establishing a new and incorrectly working version of the firmware.
- Disconnecting the phone at the time of the conversation can be caused and mechanical damage that have been made earlier: the fall of the apparatus or the water in it, clogging with dust contacts.
- It also happens that the charge control indicator shows a false battery charge level during a conversation, i.e. A little (or even much) more than it really is.
What to do if the phone is turned off
- To begin with, you still need to try to restart the device, and it is better to even extract the battery (if it is in the device), re-enable the phone and make a call again.
- Sometimes it helps the full recovery of the phone battery or even in particularly complex cases of the replacement of the original battery, which is worn out over time and it may well be the reason that the mobile device is turned off during the conversation.
You can check it like that: If at the time when the phone is charging, it does not turn off during the conversation process, then the problem is most likely it is in a faulty battery.
- If the problem repeated, you need to attribute the phone to a specialist who will make diagnostics and establish the cause of the breakdown. The service center will help to eliminate the consequences of mechanical damage, make the propagation of components or range the cell of the mobile phone, will check the battery indicator or reload the machine.
